
The Cherry TI-Messenger Pro

CHERRY TI-Messenger Pro
– TI Messenger for the healthcare sector
CHERRY TIM.Pro is a telematics infrastructure (TI)-compliant messenger for secure digital communication between medical facilities, staff, and patients. Messages, findings, and documents can be exchanged quickly and securely via the central platform.
Healthcare facilities can use this to organize their internal and inter-facility communication efficiently and in compliance with data protection regulations. Patients can conveniently log in via the ePA app and be directly involved in the communication process.
STRONG FEATURES
This is how you benefit from
CHERRY TI-Messenger Pro
1:1 and group chats
Information can be easily shared via text, voice or video message – video calls are also possible.
Structured forms
Forms for patients, billing, or internal processes can be filled out directly in CHERRY TIM.Pro and sent securely.
AI assistant
The AI assistant transcribes medical terminology, overcomes language barriers, automatically recognizes relevant content, and places to-dos directly into the taskboard.

CHERRY TIM.Pro
CHERRY TIM.Pro Features
CHERRY TIM.Pro integrates seamlessly into existing workflows and supports efficient and user-friendly communication. Future integration with primary systems will further simplify information exchange. Additionally, plans are in place to automate recurring workflows using AI-powered bots.
These intelligent functions are designed, among other things, to reduce the effort required for documentation and organization. This allows institutions to focus their resources more effectively on core healthcare tasks and to make their work processes more efficient.
How does CHERRY TIM.Pro facilitate communication in everyday work life?
CHERRY TIM.Pro enables simple and asynchronous information exchange via one-on-one and group chats. Employees can coordinate quickly and directly, send messages, and securely share attachments such as documents, images, or reports. This reduces time-consuming phone calls and fax processes, freeing up more time for essential tasks in daily work.
All facilities connected to the TI Messenger can be found via the nationwide address book. This allows, for example, doctors' offices, care facilities, and pharmacies to communicate directly with each other regarding prescription questions or medication orders.
Use CHERRY TIM.Pro for smart solutions and greater efficiency!
Would you like to use CHERRY TIM.Pro in your healthcare or care facility?
With years of experience, CHERRY guides you step-by-step through the integration process and provides comprehensive materials for a smooth onboarding process. This ensures your team receives optimal support during implementation and can quickly and efficiently leverage the benefits of the TI Messenger.
Application
Discover the possibilities of the CHERRY TI Messenger Pro.
The CHERRY TI-Messenger Pro is approved by gematik and meets all requirements for secure and legally compliant communication in the healthcare sector.
By using the Matrix protocol, the messenger is compatible with other systems and can be seamlessly integrated. This promotes smooth collaboration – both internally and across sectors and professions with other service providers.
Thanks to its intuitive operation and continuous development, the CHERRY TI Messenger can be optimally integrated into your daily work routine and adapted to your needs.
Clinics
Can you always keep track of things in emergencies? TIM enables seamless coordination of emergencies between hospitals and emergency services, including patient transports, patient pre-registrations, bed capacity inquiries, and handovers.
surgeries
Do you need a reliable solution to smoothly coordinate patient cases between general practitioners and specialists? With this messenger, information exchange is secure, fast, and straightforward – for optimal collaboration without delays.
Pharmacies
A prescription has been filled out incorrectly – what now? Contact the prescribing doctor's office quickly to make corrections as quickly and easily as possible.
payers
Reduce the processing time for benefit claims! Applications and inquiries between doctors, care facilities and payers can be coordinated quickly and in compliance with data protection regulations via the messenger – for smooth processing and satisfied insured persons.
care facilities
Optimal care for those in need of care requires transparent information exchange between caregivers, doctors, and other service providers! In the future, family members and residents should also be able to be included in the communication.
Healthcare professionals
Does a therapy plan need to be adjusted at short notice? The TI Messenger facilitates coordination with general practitioners and nursing staff, ensuring that patients always receive optimal care and that necessary changes can be implemented smoothly.
Assistive device providers
Does a patient urgently need a walking aid? Thanks to quick and direct communication with suppliers and care facilities, the supply can be coordinated swiftly and seamlessly.
Patients
A patient has a question about her treatment plan? With the TI Messenger, patients can communicate with you asynchronously – a planned step that will sustainably improve communication in healthcare.
CUSTOMER VOICES
Experience reports from practice

Dr. Afzali
Innovation practices of the KV
Transitions between hospitals, pharmacies, general practitioners' offices, nursing care, and specialists are particularly relevant. These interfaces are prone to information loss, duplication of effort, medication errors, delays, and avoidable readmissions. The TI Messenger and appropriate processes within the practice can bridge these gaps.
★ ★ ★ ★ ★

Dr. Hempel
Haleo general practice
The collaboration with CHERRY was characterized by a high level of professionalism – together we efficiently implemented the KIB requirements and increased the speed of digital processes.
★ ★ ★ ★ ★

Hartmut Raitzig
Erlangen-Höchstadt Public Health Department
CHERRY provides helpful features, practical templates, and regular training for the TI Messenger that truly make our everyday lives easier.
★ ★ ★ ★ ★
Frequently asked questions about CHERRY TIM.Pro
We answer your questions about the CHERRY TIM.Pro.
CHERRY TIM.Pro is a gematik-approved, TI-compliant messenger for secure digital communication in the healthcare sector. Medical and nursing facilities can communicate with each other and directly with patients via the central platform.
CHERRY TIM.Pro is suitable for healthcare and service providers that want to digitize their internal and inter-facility communication. This includes, for example, medical practices, nursing homes, pharmacies, and other service providers connected to the telematics infrastructure.
CHERRY TIM.Pro allows for the quick and encrypted transmission of messages and attachments such as findings, documents, images, and reports. Communication is possible in both direct one-on-one chats and group chats.
Patients can conveniently log in via their electronic patient record (ePA) app and then communicate directly with the respective healthcare or service provider. This allows them to be securely integrated into digital communication processes.
CHERRY guides institutions step-by-step through the integration process and provides comprehensive materials for a smooth onboarding experience. This supports the team during implementation and enables them to quickly integrate the TI Messenger into existing communication processes.
At a glance:
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