
Where to Buy
Sure, from shipping to returns
Trading partner for eHealth products
Learn more about our trading partners.
Reseller
Bechtle GmbH & Co. KG
IT System House Bielefeld
Competence Center Telematics & eHealth
Industriestraße 33
DE-33689 Bielefeld
Contact person: Julia Schubert
sales.ehealth.bielefeld@bechtle.com
think about IT GmbH
Hanauer Landstraße 175 – 179
60314 Frankfurt am Main
Contact person: Alexander Böhm
Phone: +49 (0) 69 247 471 761
boehm@think-about.it
Distributor
MK Computer ELECTRONIC GmbH
Heilbronner Strasse 11
73037 Göppingen
Contact person: Benjamin Scuderi
Phone: +49 7161 6066 169
bscuderi@mk-electronic.de
Samhammer AG
Zur Kesselschmiede 3
92637 Weiden id OPf.
Contact person: Christoph Strobl (Sales)
Phone: + 49 961 38 939-0
info@samhammer.de
Shop
German Medical Publishers GmbH
Dieselstraße 2
50859 Cologne
DocCheck
Vogelsanger Str. 66
50823 Cologne
medplus Medizintechnik GmbH
Wachauer Straße 16
01454 Radeberg
Contact person: Ronny Schonert
Phone: 035201 817 223
sales@medplus.de
Praxisdienst GmbH & Co. KG
Trierer Str. 43 – 47
D-54340 Longuich
Telematics Infrastructure business unit
Contact persons: Yilmaz Coskun & Maximilian Buchmann
Phone: +49 (0) 6502 – 91 69-13
telematik@praxisdienst.de
CHERRY ST-1506 eHealth card terminal
DGN German Health Network Service GmbH
Niederkasseler Lohweg 181-183
D- 40547 Düsseldorf
Phone: 0211 77008-456
ti@dgn.de
CompuGroup Medical Deutschland AG
Telematics Infrastructure business unit
Maria Trost 21
56070 Koblenz
Card Assist CA GmbH
Dragonfly Street 9
14129 Berlin, Germany
Contact person: Mr. Jolly
Phone: 030/31805444
jolly@cardassist.eu
akquinet data center competence GmbH
Ulzburger Strasse 201
D-22850 Norderstedt
Contact person: Janos Frank
Phone: 040-88173-2222
info@ti-zugang.de
eHealth Sales GmbH
Exclusive distributor of eHex
To the witch hazel 13
49124 Georgsmarienhuette
Teleconnect GmbH
RISE distribution partner
Schleißheimer Straße 91a
85748 Garching near Munich

Where to Buy – Maintain secure supply chains
To ensure the greatest possible protection of patient data from the outset, a corresponding "secure supply chain" exists for the telematics infrastructure. In simplified terms, this consists of three sections: CHERRY, as a manufacturer of products for the telematics infrastructure, has increased security requirements for its production environment and must collect and document all security-relevant data.
Intermediaries must ensure that devices intended for telematics infrastructure (TI) are securely protected through structural and organizational measures, even during transport. This includes specially trained personnel as well as an enhanced process for receiving and dispatching goods. The transport provider also requires specially trained personnel and certifications.
End users (doctors, hospitals, etc.) must, in turn, have the opportunity to verify the integrity and authenticity of the devices and cards. This is achieved through security features on the device or card itself, at various stages in the supply chain, or through specific security features of the manufacturer.

ElektroG § 7a / WEEE
Take-back concept
According to EU Directive 2002/96/EC of the European Parliament and of the Council on Waste Electrical and Electronic Equipment (WEEE) and its revised version, EU Directive 2012/19/EU, there is an obligation to collect, properly treat, dispose of, and finance the collection and disposal of waste electrical and electronic equipment. Under the German Electrical and Electronic Equipment Act (ElektroG), every manufacturer is obligated to provide a reasonable return option for waste electrical and electronic equipment from users other than private households.
CHERRY Digital Health GmbH takes responsibility for its products and ensures they undergo a high-quality recycling process after use. For devices used commercially or in public institutions – so-called B2B devices – we have provided convenient return and disposal solutions. CHERRY Digital Health GmbH, together with its partners, organizes the recycling and reuse of waste electrical and electronic equipment (WEEE). CHERRY Digital Health GmbH covers the costs of processing, recycling, and reuse of its products. In return, CHERRY Digital Health GmbH asks its customers to cover the costs of transporting the devices to CHERRY Digital Health GmbH.
Option to return and dispose of old devices
Do you wish to dispose of an electrical appliance purchased from CHERRY Digital Health GmbH correctly? Please contact the CHERRY Service Center.
We will arrange for a parcel service to collect your old electrical appliance. Please print the shipping label and affix it clearly to the package containing your old electrical appliance.
Meaning of the symbol for marking electrical appliances
The crossed-out waste bin symbol on electrical appliances indicates that waste electrical and electronic equipment must be collected separately and means that it must not be disposed of in household waste.
Personal responsibility with regard to the deletion of personal data
We expressly point out that, in accordance with Section 19a of the German Electrical and Electronic Equipment Act (ElektroG), you are required to delete any personal data on the devices to be disposed of.
Verification of authenticity and integrity
– gSMC-KT
To verify the authenticity and integrity of the gSMC-KT, the following options are available: Similar to the secure supply chain, you can contact us at +49 9643 2061-100 to verify the serial number and fingerprint for authenticity.
Does your delivered gSMC-KT match the following illustration and bear the CHERRY logo?
Do the printed serial number and fingerprint match the information in the cover letter?

At a glance:
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